Q & A (New Zealand TO Korea)

  1. How much is it?

 

  1. How much is shipment fee?

 

The number of the flights was reduced after Covid 19.  The price changes depending on the situation.  You should check the price when you deliver. As we are mentioning on the homepage the price goes with the size weight. (W * L * H *167=Weight) Please, consider it and make the parcel as small as possible you can. That is the best way to save the cost. 

 2. What is the volume weight?

 

Flight transportation uses space in the airplane. So, if the size to big comparing to actual weight the price goes with the size wight. Below is the way to get the weight from the size. 

Formula :  W * L * H *167=Weight     

ex) W/L/H ( 30/30/30 ) = 0.3*0.3*0.3*167= 4.5kg.  

The larger of the volume or weight will be applied. 

 

 3. How long does it take to receive it?

 

It will take 5~10 business days from the departure. Generally it's 7 days.

Closes every Monday and Tuesday at 12:00 pm. 

 4. Can you help me to pack it?

 

Please visit with your package and will get help from one of our kind staff. 

 5. Can I buy a box?

 

Boxes are ready to sell. You can choose the size depending on your parcel. Prices are between $1~$4. Small boxes are almost $1 or $2

 6. Can I send some food? What is the item prohibited? 

Kimchi and salted fish could affect another customer's items critical damage. So, it's strictly forbidden. Battery(toys with battery), perfume, cash and id card are forbidden as well. 

Snack, chocolate and cookies available. ​

 

 7. Do you want to ask anything else? Click the button of right side.

     We are going to answer you with kindness. 

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